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Blue Shield Promise Health Plan (Care1st Health Plan until 12/31/2018) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees.

Limitations, copays, and restrictions may apply. For more information, call Blue Shield Promise Cal MediConnect Plan Customer Care Operations or read the Blue Shield Promise Cal MediConnect Plan Member Handbook. Benefits [and/or copayments] may change on January 1 of each year.


Contract Termination disclaimer
Blue Shield Promise Health Plan is authorized by law to refuse to renew its contract with the Centers for Medicare and Medicaid Services (CMS). CMS may also refuse to renew its contract with Blue Shield Promise Health Plan. If the contract between Blue Shield Promise Health Plan and CMS is not renewed or is terminated, this may result in the termination of your enrollment in the Blue Shield Promise Cal MediConnect Plan (Medicare-Medicaid Plan).In addition, Blue Shield Promise Cal MediConnect Plan may reduce its service area and have the right to no longer offer services in the area where the beneficiary resides. If this occurs, you will receive another notice and instructions for continuity of care.

Availability of Non-English translation disclaimers (ENG, SPA, Vietnamese and Chinese)

English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call Cal-MediConnect: 1-855-905-3825 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week.

Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al Cal- MediConnect 1-855-905-3825 (TTY: 711) de 8:00 a.m. a 8:00 p.m., los 7 días de la semana.

繁體中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電Cal-MediConnect 1-855-905-3825 (TTY: 711) 每週七天辦公,早上8:00 點至晚上8:00 點或。

Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số Cal- MediConnect 1-855-905-3825 (TTY: 711) 8 giờ sáng–8 giờ tối, 7 ngày trong tuần. HOẶC Ban.


Alternate language disclaimers
To request materials in another language or in an alternative format, Braille, Electronic Text File, Audio, or Large Print, please contact Blue Shield Promise Cal MediConnect Plan Customer Care Operations at 1-855-905-3825 (TTY: 711), 8:00 a.m. to 8:00 p.m., seven days a week.

Federal disclaimer
Blue Shield Promise Health Plan is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. It is for people with both Medicare and Medi-Cal.


Blue Shield Promise Cal MediConnect Plan Customer Care Operations 1-855-905-3825 TTY: 711 (8am - 8pm, 7 days a week.)