Pharmacy Department

Pharmacy Department

A Prescription for Success

At Care1st, our Pharmacy Department is in charge of managing the proper administration of our pharmacy benefits for Care1st members. In addition to maintaining the Formulary, the Care1st Pharmacy Department provides physicians and pharmacies a process to submit requests for medications not included in the Formulary, or included in the Formulary under certain conditions, and manages medication prior authorizations.

Transition Supply

Newly enrolled members may be able to receive a temporary supply of non formulary medications, if they are currently on it. When receiving a medication through transition supply, members are encouraged to contact their physician or Care1st to request an exception or switch to an alternative drug listed on the formulary.

The Care1st Pharmacy & Therapeutics Committee

This Committee is responsible for keeping our entire Formulary as up-to-date as possible. The Committee is a multidisciplinary team that meets quarterly to review the Medication Formulary and evaluate the quality of pharmaceutical care provided to our members.

Medication Therapy Management

Eligible members are automatically enrolled into the Medication Therapy Management Program. This service is provided free of charge to certain members to address specific health and pharmacy needs. This program, in which a clinical pharmacist works with the member’s physician, enables a better management of the member’s medication regimen, to increase compliance and appropriate medication use, decrease duplicative therapy, side effects and cost.

Got Questions? You'll Get Answers.

For any questions regarding your prescriptions or our Medication Formulary, please call Member Services:

  • 1-800-544-0088 (Medicare)
    8 a.m. to 8 p.m., seven days a week
  • 1-800-544-0088 (Commercial)
    8 a.m. to 6 p.m., Monday through Friday
  • 1-800-605-2556 (Medi-Cal/Healthy Families)
    8 a.m. to 6 p.m., Monday through Friday

(TTY) 1-800-735-2929 – hours same as above

Care 1st Pharmacy Department Phone: 877-RX-CARE1 (877-792-2731) or 323-889-5223
Fax: 866-R1-CARE1 (866-712-2731) or 323-889-6254