Blue Shield Promise Medi-Cal (Care1st Health Plan until 1/1/2019)Call us at 1-800-605-2556 (TTY: 711)
It is important to have the right medications available when you need them. At Blue Shield of California Promise Health Plan (Care1st Health Plan until 12/31/2018), we carefully monitor the effectiveness of new drugs, constantly evaluate our formulary lists and strive to make our prescription benefit effective and affordable.
The Pharmacy Department is responsible for overseeing the proper administration of the pharmacy benefit for Blue Shield of California Promise Health Plan (Care1st Health Plan until 12/31/2018) members.
This form is to be used by participating physicians and pharmacies to obtain a medication that is not on the Formulary or requires prior authorization.
Download the Prior Authorization Form
For any questions regarding your prescriptions or our Medication Formulary, please call Member Services:
8 a.m. to 6 p.m., Monday through Friday
TTY: 711 – hours same as above
Blue Shield of California Promise Health Plan (Care1st Health Plan until 12/31/2018) Pharmacy Department Phone: 877-RX-CARE1 (877-792-2731) or 323-889-5223
Fax: 866-R1-CARE1 (866-712-2731) or 323-889-6254