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Blue Shield of California Promise Health Plan is a Medicare Advantage HMO plan with a Federal Government contract and a state Medicaid contract in California. Enrollment in Blue Shield of California Promise Health Plan depends on contract renewals.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. Limitations, copayments, and restrictions may apply. You must continue to pay your Medicare Part B premium (unless it is paid on your behalf by a third party).

For Blue Shield of California Promise TotalDual Plan members, this plan is available to anyone who has both Medical Assistance from the State and Medicare. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details.

Medicare beneficiaries may also enroll in Blue Shield of California Promise Health Plan through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.


Customer Care Operations: 1-800-544-0088
Marketing: 1-800-847-1222
TTY: 711
8 a.m. to 8 p.m., seven days a week, from Oct. 1st – Mar. 31st and 8 a.m. – 8 p.m. weekdays, from Apr. 1st – Sept. 30th.

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NOTE: Blue Shield of California and Blue Shield of California Promise Health Plan (Care1st Health Plan until 12/31/2018) are independent licensees of the Blue Shield Association

Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association