Provider News

Care1st e-link

Care1st e-link is a secured and personalized single sign-on portal which provides you with links to a variety of resources and information. Some of the features include:

  • Member's eligibility verification
  • Authorization status
  • Claims status
  • Membership assigned to your provider (if you are Primary Care Physician and/or FQHC clinic)

To activate your account, please follow these simple instructions:

Access Care1st Health Plan's website via link:

A. If you are a Primary Care Physician (PCP): Click on the blue "Sign Up" to create an account and follow the instructions from the page.
After the completion of your registration, you should be able to successfully access the secured and personalized portion of Care1st e-link.

B. If you are an Ancillary, Specialist, IPA/Medical Group, or Hospital in Los Angeles County: Please complete "Provider Login Assignment Form" and email to We will reply to your email with Username and Password upon completion.

We encourage you to utilize the e-link to better serve your practice and our members.

Remittance Advices (RA) is only available through the clearinghouse. You may enroll with Office Ally for free at, click on "Enroll Today" to complete the online application. Then submit the following forms to Office Ally to complete the enrollment process:

  • Authorization Sheet (Link: Office Ally Authorization Sheet) and Business Associate Agreement (BAA) (Link: Office Ally Business Associate Agreement) to be emailed to or faxed to 360-314-2184
  • ERA Transfer Instructions Form (Link: ERA Transfer Request) to be emailed to or faxed to 360-896-2151

Should you have questions about Care1st e-link, feel free to speak with your Provider Network representative at 323-889-6638 Ext 3388 (Los Angeles county) and 619-528-4800 Ext 7200 (San Diego county).

Care1st Health Plan thanks you for your continued support and dedication in providing the best quality care to our members.

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