Blue Shield of California Promise Health Plan
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At Care1st, we believe the more you know, the better you'll feel about your health and your care. To prevent any miscommunication, we provide our members help and materials in the languages they use most.
Refer to the Care1st C&L Services Community Resource Directory to locate and recommend the appropriate service:
This service is available at no cost to the member. It is important that your patients are referred to culturally appropriate resources from community based organizations and other available agencies. These programs and services go beyond health education classes and can include, but are not limited to: Domestic Violence, Parenting, Support groups, Adoption Services, Family Counseling, etc. The C&L department can assist you locate community organizations and resources that offer culturally sensitive programs and services for your patients.
A translated poster informing patients that they can receive interpretation services at no cost must be posted in visible areas in your office (i.e. reception desk, waiting room, exam room, etc.). This poster is translated into LA County’s 10 threshold languages and will inform patients that they can receive interpretation services at no cost.