Blue Shield of California Promise Health Plan
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Drug Formulary Search
Blue Shield Promise Medi-Cal Drug Formulary Search
Drug Formulary List
Drug Formulary List in PDF format.
Search for Pharmacies Near You
Here are the instructions and an online request form for you to submit a request for a prior authorization for your medications.
Pregnant members have the option to receive an educational booklet in English or Spanish that contains a pregnancy guide and newborn care.
If you are pregnant and are a Blue Shield Promise Medi-Cal member, please call Jennifer Altamirano at (323) 827-6176, to receive your free copy of “Baby & Me” book.
Blue Shield Promise Medi-Cal members are also eligible to receive a $40.00 gift card, if the Post-partum care visit is completed between the 21st and 56th day after the delivery of your baby.
Drinking too much alcohol puts your health and safety at risk. As a Blue Shield of California Promise Health Plan member, you have a right to Alcohol Misuse Screening and Counseling (AMSC). AMSC is free. Your doctor will ask you questions to see if you are drinking too much or in an unsafe way. If it seems like you are misusing alcohol, your doctor may offer free services like telephone counseling or stress management. Your doctor may also refer you to specialized resources for alcohol misuse treatment. Ask your doctor for more information about AMSC at your next visit.
Request your Blue Shield Promise Medi-Cal member ID card
Request to Change your Primary Care Physician (PCP)
Here are instructions on how to request a treatment that requires prior authorization.
Also included are instructions on obtaining a referral from your Primary Care Physician in order to visit a Specialist.
Member Materials & Publications
Preventive health guidelines, brochures, member newsletters and other materials to keep you informed.
Request a copy of your Blue Shield of California Promise Health Plan Member Handbook/ Evidence of Coverage (EOC)
Request a copy of your Blue Shield of California Promise Health Plan Provider and Pharmacy Directory
Call (800) 605-2556
If you believe there is a potential inaccuracy or error in our directory, please let us know using one of the following ways:
There is no co-pay for the care you received from your doctor or hospital. If you receive a bill for a service, please call Blue Shield Promise Medi-Cal Member Services at:
(800) 605-2556 (Los Angeles)
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.
(855) 699-5557 (San Diego)
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Hours: Same as above.
There is no co-pay for the care you received from your doctor or hospital.
If you receive a bill for a service, please call Blue Shield of California Promise Health Plan Customer Care Operations at:
Cost of Treatment or Service
If you have any questions about the cost of a treatment or service for a specific provider or institution, please call Blue Shield Promise Medi-Cal Member Services at:
If you have any questions about your benefits, please call Blue Shield of California Promise Health Plan Customer Care Operations at: