Providers | Blue Shield of California Promise Health Plan

Pharmacy Department

Pharmacy Department

Pharmacies that a Doctor Would Prescribe.

The Pharmacy Department at Blue Shield of California Promise Health Plan is responsible for overseeing the administration of our plans' pharmacy benefits for members. They also ensure coordination with IPAs and individual providers to assure that the proper medications are being administered as prescribed.

Blue Shield of California Promise Health Plan Pharmacy & Therapeutics Committee

This committee is comprised of a multidisciplinary team that meets quarterly to review the Medication Formulary and evaluate the quality of pharmaceutical care provided to Blue Shield of California Promise Health Plan members. In addition to maintain the Formulary, the Blue Shield of California Promise Health Plan Pharmacy Department manages the prior authorizations. This provides a process for physicians and pharmacies to submit requests for medications not currently included in the Formulary.

Pharmacy & Formulary Information

The links below will take you to Blue Shield of California Promise Health Plan’s pharmacy and formulary pages. You can find a local pharmacy, review the formulary, or access authorization forms.

Blue Shield of California Promise Health Plan Drug Formularies

More Pharmacy Information

Prior Authorization Form

This form is to be used by participating physicians and pharmacies to obtain a medication that is not on the Formulary or requires prior authorization.
Download the Prior Authorization Form

Got Questions?

For any questions regarding your prescriptions or our Medication Formulary, please call Member Services:

  • (800) 544-0088 (Medicare)
    8 a.m. to 8 p.m., seven days a week
  • (866) 820-6009 (Medi-Cal)
    8 a.m. to 6 p.m., Monday through Friday

TTY: (800) 735-2929 – hours same as above

Blue Shield of California Promise Health Plan Pharmacy Department Phone: (877) 792-2731 or (323) 889-5223
Fax: (866) 712-2731 or (323) 889-6254

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